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JPS-iQ Solutions Group BPO JPS-iQ Business Process Outsourcing · Group-Owned Service

Finance has to work. Every day.

Whether accounting capacity is missing, payroll needs to be secured, a Head of Finance role has fallen vacant, or your team is in the middle of an ERP transformation: JPS-iQ takes over operational finance responsibility where you need it — from a single process to a full finance function. Temporarily or on an ongoing basis. Inside NetSuite, DATEV, SAP or Microsoft Dynamics 365 Finance & Operations — not beside them.

Finance & AccountingBooks, close, reconciliations, AR/AP
PayrollOperational payroll responsibility
Interim & StabilizationLeadership capacity, ERP transformation support

A service that runs inside the client's ERP.

BPO by JPS-iQ is not a partner platform. It is a group-owned managed service. Three operating reference points make the frame clear — which systems we work in, which areas we can take over and how the service is governed.

NetSuite · DATEV · SAP · Dynamics 365 F&O ERP & finance systems we work inside
Accounting · Payroll · Closing · Interim · Stabilization Five service areas
Tech IQ Business Consulting GmbH Delivery entity of the group
Before the first call

Who this is built for — and who it isn't.

Handing over finance responsibility, payroll, or leadership authority requires trust. The clearest way to build it is to say plainly who this fits, and who it doesn't.

Good fit

Organizations already running NetSuite, DATEV, SAP or Microsoft Dynamics 365 Finance & Operations that want accounting, payroll, closing or a full finance function delivered inside that ERP under measurable SLAs. Also: a Head of Finance or CFO vacancy that can't wait for a search to finish; a finance team mid-way through an ERP implementation, cutover or hypercare; multi-entity groups with unreliable close cycles; organizations that want a documented transfer path rather than a permanent dependency.

Less of a good fit

Organizations looking for the cheapest possible hours-billed staffing with no output accountability. Companies that want finance run in a separate BPO tool disconnected from their ERP. Anyone expecting JPS-iQ to provide tax advisory services directly — for licensed tax advisory work, we bring in a qualified partner; we don't replace one.

Service scope

Five areas. One platform-embedded delivery model.

This is the leadership architecture of the BPO Business Unit — not a fixed package. Engagements combine one or more of these areas around the client's operating reality, inside the same ERP and the same finance architecture throughout.

01

Accounting Operations

Accounts payable, accounts receivable, general ledger, bank reconciliation, intercompany accounting, fixed assets and close preparation — the operational finance backbone, run as a managed service inside your ERP.

Explore Finance & Accounting BPO →
02

Payroll

Operational payroll responsibility is a real and growing part of our BPO business, connected to the same finance and system understanding we bring to accounting and closing. Exact process scope and system coverage are confirmed per engagement.

Explore Payroll →
04

Interim Finance Management

From additional accounting capacity to Head of Accounting, Head of Finance or Interim CFO responsibility — temporarily, during a transformation, or until a vacancy is filled. Finance cannot pause for six months while a search runs.

Explore Interim Finance Management →
05

ERP & Finance Stabilization

Before go-live, through implementation, cutover, hypercare and stabilization — we take over operational finance work so the project and the day-to-day business stop competing for the same people. Responsibility returns to the client, continues as partial support, or becomes ongoing BPO.

Explore ERP & Finance Stabilization →

Accounting understaffed, payroll at risk, a finance leadership gap, or an ERP project eating your team's capacity? 30 minutes with a senior BPO architect.

Book a diagnostic call
We work in your system landscape

One system. One finance handover. One number truth.

A BPO team doesn't work outside the ERP — it works inside it, every day. That is why system knowledge is part of the BPO service, not a marketing add-on: it directly shapes process quality, speed, reconciliations, error analysis, closing, reporting, collaboration with ERP/IT teams, and stabilization after go-live. We work inside NetSuite, DATEV, SAP and Microsoft Dynamics 365 Finance & Operations — the ERP stays the Single Source of Truth, and the finance handover to internal teams, audit or board is clean because it comes out of a single system.

  • All work happens inside your NetSuite, DATEV, SAP or Dynamics 365 F&O environment
  • One finance architecture across implementation, operations and reporting
  • Natural bridge to the group's platform Business Units — NetSuite, SAP, Microsoft
  • Clean finance handover in both directions: operations to BPO, BPO back to internal teams
4 systems NetSuite, DATEV, SAP, Dynamics 365 F&O — our core BPO system stack.
1 platform Your ERP is the System of Record — no parallel BPO stack.
0 silos No shadow spreadsheets, no reconciliation between BPO and ERP.
∞ continuity Bridge between implementation, operations and finance handover inside the group.
Operating model

You decide how much responsibility JPS-iQ takes on.

BPO by JPS-iQ is not narrowly "we do your bookkeeping." It spans the full operative finance lifecycle — from additional capacity, through taking over defined processes, to running a finance function, leading it temporarily, enabling your own team to run it, or taking it over entirely. The scope below runs from small to large; it is not a fixed package, and engagements often combine more than one level at the same time.

The right level of ownership is agreed in the diagnostic conversation, not assumed in advance. Scope can grow, shrink or shift between levels as the situation changes.

Operate. We can run finance processes. Transform. We can support changing finance processes, structures and systems. Stabilize. We can keep finance operationally stable during and after change. Lead. We can take on finance responsibility temporarily. Enable. We can train teams and transfer knowledge. Outsource. On request, we can take over processes or finance functions permanently. Six ways JPS-iQ can show up in your finance organization, combined as needed.

  • 01

    Punctual support

    A defined, time-boxed piece of work — closing a gap for a single cycle or a single deadline, without a standing engagement.

  • 02

    Additional capacity

    Add individual roles or accounting resources into an existing team, without changing who owns the process.

  • 03

    Takeover of individual processes

    Hand over defined finance processes end-to-end — the function stays internal, specific processes don't.

  • 04

    Managed finance operations

    Several connected processes run as a managed service, inside your ERP, under agreed SLAs.

  • 05

    Takeover of larger finance functions

    A substantial part of the finance function — not just individual processes — run end-to-end by JPS-iQ.

  • 06

    Full finance outsourcing

    The finance function runs under JPS-iQ ownership on an ongoing basis. In this model, a German tax advisor (Steuerberater) can, on request, be integrated into the overall setup — the exact legal and contractual structure is confirmed per case in the scoping conversation; JPS-iQ itself does not provide tax advisory.

Interim Management

Leadership responsibility — Head of Finance to Interim CFO — for the duration of a vacancy or transformation. Runs alongside any level of the ladder above, not as a further rung. Explore Interim Finance Management →

Transformation & Stabilization Support

Temporary operational responsibility through an ERP implementation, go-live and hypercare, until the organization is stable again — combinable with any level of the ladder above. Explore ERP & Finance Stabilization →

Training & Enablement

Where we introduce a new process, system, ledger structure or consolidation approach, we can also train your team to run it independently afterward — enablement alongside execution, not instead of it.

Why JPS-iQ

Responsibility, not headcount rented by the hour.

BPO by JPS-iQ is defined less by what we take over and more by how we run it: we operate rather than advise, we run it on your platform, under SLAs — and under continuous improvement, not static execution.

Operational execution, not advisory

We run the operational foundation — we don't advise on it. Finance, payroll, closing and back-office processes are executed end-to-end as a service, with clear ownership from day one.

Platform-embedded, not a parallel organization

We work inside your ERP, not beside it. No BPO tools, no separate accounting systems, no shadow spreadsheets. The ERP stays the Single Source of Truth — and the finance handover stays clean.

Continuous improvement, not static execution

Steady-state execution is the baseline, not the goal. Every cycle feeds process improvement, automation and cleaner controls — not just more of the same.

Output-oriented ownership, not FTE rental

We don't sell hours and we don't rent out headcount. We deliver defined outputs under measurable SLAs — close timing, reporting deadlines, error rates, cycle times, payroll accuracy. Outcome ownership, not activity billing.

Finance depth from the group

BPO by JPS-iQ sits in the same entity that also delivers NetSuite, SAP and Microsoft implementations. Finance architecture, reporting model and operations come from one source — not from three disconnected contract chains.

Transferable, not a permanent dependency

Every engagement is built from day one with a documented transfer model. The work moves back to internal teams when that is the right step — or scales further across the group. No lock-in pricing, no artificial switching cost.

Still in evaluation? We walk through scope, SLA logic and ERP integration honestly — no pitch, no lock-in, with a clear scope boundary.

Book a BPO scoping call
Documented outcome

Finance and ERP, brought together to fix a stalled close — without restarting the platform.

One documented, anonymized programme shows what this looks like in practice. A 14-entity industrial services group, four years into its ERP, was closing the month in 22 working days with recurring audit findings and two competing vendor proposals on the table to re-implement or migrate. A finance-and-system stabilization programme — including BPO support for two of the smaller entities, freeing local controllers for higher-value work — brought the close back inside the reporting cycle within six months. It was a team effort across finance architecture, ERP configuration and operational execution; BPO carried the operational accounting load for the entities that needed it most.

14 entitiesacross seven countries
22 → 8 daysmonthly close, back inside the reporting cycle
€2-4m → <€100kintercompany imbalance at month-end
Closedaudit findings on multibook & tax provisioning

Read the full case: recovering a stalled multi-entity finance close, without restarting the ERP →

Method

Diagnose. Transition. Operate. Evolve. A disciplined BPO lifecycle.

Transitions, ownership and service boundaries are fixed before the first day of steady-state operations — not worked out after the handover. Where an engagement runs alongside an ERP programme, the same lifecycle carries the go-live, cutover and hypercare phases instead of treating them separately.

01 — Diagnose

What has to be taken over, or stabilized?

ERP platform, finance architecture, current process ownership and pain points captured — including, where relevant, the status of an ongoing ERP programme. Scope sketch and ownership matrix on a single page.

02 — Transition

Handover, access — and the ERP project, if there is one

Scope, service boundaries, process ownership, integration points, SLA levels and the first operating cadence. Where relevant, transition is aligned with go-live and cutover instead of running against it.

03 — Operate

Actual operational responsibility

Day-to-day execution of accounting, payroll, closing or interim leadership inside the ERP. Management reporting, KPI discipline, escalation path and continuous service quality management.

04 — Evolve

Stabilize, optimize, hand back — or continue as BPO

Scope extensions, new entities, new capabilities — or controlled transfer back to internal teams once system, process and organization run stable. No lock-in, clean exit.

Where it pays back

Four sector profiles where a platform-embedded BPO model pays back.

The model fits best where finance discipline, operational volume and ERP complexity meet — and where a clean, architecture-aware service beats a generic outsourcing shop.

SW

Software & SaaS

Subscription and revenue discipline, investor-grade reporting, multi-entity finance and clean close cycles at scale.

PS

Professional Services

Project billing, resource economics, profitability, period recognition and management reporting in delivery-led organizations.

PRD

Product & Distribution

Order-to-cash, procure-to-pay, inventory flow and operational back-office depth for product-driven businesses.

INT

International & Multi-Entity

Multi-country finance, statutory coordination, intercompany and consolidation across regions — see the documented case above.

Business Unit leadership

BPO led by the operator, not by a sales function.

BPO by JPS-iQ is run out of Tech IQ Business Consulting GmbH — the same entity that operates the OPCON Execution & Enablement Business Unit, led directly by the group founder.

Joerg H. Paul Schaefer, Business Unit Lead BPO
Business Unit Lead BPO

Joerg H. Paul Schaefer

Founder · Managing Director · Business Unit Lead BPO

JPS-iQ Solutions Group · Tech IQ Business Consulting GmbH

Real BPO is not a second organization beside your platform. It runs inside the ERP, under clear SLAs, close to the finance architecture and close to the operating reality — and it gets measurably better every cycle. That is the discipline I personally stand behind in every BPO engagement we take on.

Hard questions

What you want to know before the first conversation.

No marketing gloss. The questions CFOs, COOs and managing directors actually ask before a BPO commitment — and the clear answers on how we work.

What exactly is BPO by JPS-iQ?

BPO by JPS-iQ is the JPS-iQ Solutions Group's own managed service across five areas: Accounting Operations, Payroll, Closing & Consolidation, Interim Finance Management and ERP & Finance Stabilization.

The work runs platform-embedded — directly inside the client's ERP (NetSuite, DATEV, SAP, Microsoft Dynamics 365 Finance & Operations) and within the existing finance architecture. No parallel systems, no shadow spreadsheets, no second organization beside yours.

Why JPS-iQ for BPO instead of a classical outsourcer?

Because we don't work beside your ERP — we work inside it. A classical BPO provider typically builds a second organization with its own tools, its own spreadsheets and its own version of the numbers. We deliver the service directly in the System of Record.

On top of that, BPO by JPS-iQ is part of a group that also implements the ERP platforms — finance architecture, process logic and operations come from one source, not from three disconnected vendor contracts.

What makes our BPO different from standard outsourcing?

First: platform-embedded — the ERP stays the Single Source of Truth, no reconciliation overhead between a BPO stack and your numbers.

Second: output-oriented SLAs with measurable deliverables instead of headcount rented by the hour.

Third: continuous improvement as part of the service — every cycle feeds process improvement, automation and cleaner controls, rather than cementing steady-state as the end state.

For whom is BPO by JPS-iQ a good fit — and for whom not?

Good fit: organizations already running NetSuite, DATEV, SAP or Microsoft Dynamics 365 Finance & Operations that want accounting, payroll, closing or a full finance function delivered inside that ERP under measurable SLAs — including during a Head of Finance vacancy or an ERP implementation.

Less of a good fit: organizations looking for cheap, hours-billed staffing with no output accountability, that want finance run in a separate BPO tool disconnected from the ERP, or that expect JPS-iQ to provide tax advisory services directly. There are cheaper providers for pure headcount rental — that is not what BPO by JPS-iQ does.

Can you take over just one finance process, or only a full function?

Both. Scope runs from a single process — accounts payable, bank reconciliation, a specific reporting task — to full Finance Function ownership. We agree scope process by process; there is no all-or-nothing package.

Do you support Payroll?

Yes. Payroll is a real and growing part of our BPO business. We take on operational payroll responsibility, connected to the same finance and system understanding we bring to accounting and closing.

Exact process scope and system coverage are confirmed per engagement in the diagnostic conversation, not sold as a standard checklist.

Can you bridge a Head of Finance or CFO vacancy?

Yes. Interim Finance Management, up to Interim CFO level, is part of our operating model. Finance cannot pause for six months while a search runs.

We take on operational or leadership responsibility for the duration of a vacancy or a transformation, and hand it back in a structured way once the organization is stable.

Can you take over Finance Operations during an ERP implementation?

Yes — this is one of our core scenarios, not an edge case. During implementation, migration, UAT, cutover, go-live and hypercare, the finance team still has to close the books, pay vendors and reconcile banks while the project runs in parallel.

We take over defined operational finance work through that period, so the project and day-to-day business stop competing for the same people.

Do you work directly inside our ERP?

Yes, and deliberately so. We work inside your NetSuite, DATEV, SAP or Microsoft Dynamics 365 Finance & Operations environment — not in a separate BPO tool.

Integration runs through the existing ERP roles, permissions and workflows, complemented by a defined ownership matrix and a reporting model.

How do you separate operational tax support from tax advisory?

Clearly, and by design. JPS-iQ is not a tax advisory firm and does not act as one. We support the operational side of tax-relevant finance processes — data, systems, reconciliations and preparation work.

Wherever a task requires licensed tax advisory authority, we work with a qualified tax advisory partner. The two roles stay separate.

How does a BPO engagement start?

With a 30-minute diagnostic conversation on the current state: ERP platform, finance architecture, current process ownership, pain points — including, where relevant, the status of an ongoing ERP programme. No vendor pitch in the first meeting.

If the fit is there, a transition phase follows with defined scope, clear service boundaries, a process-ownership matrix and an operating cadence. Only then does the service move to steady-state operations — with clear SLAs and a documented transfer option.

What does BPO by JPS-iQ cost?

BPO by JPS-iQ is not a price-list service. Engagements are priced on defined scope, measurable outputs and clear SLA levels — not on hours sold or FTE equivalents.

Actual commercials depend on scope depth, volume, number of entities and ERP complexity. The diagnostic call clarifies the dimensions; the commercial proposal follows the transition scoping phase — not before.

Contact · BPO by JPS-iQ

Looking for a Finance, Payroll or Interim partner that stays inside your platform instead of building one beside it?

Start with a short scoping conversation. We look at the ERP, the finance architecture and the operating reality — and outline a platform-embedded service that actually fits.