Operational process execution
We run the operational foundation — we don't advise on it. Finance, Order-to-Cash, Procure-to-Pay and back-office processes are executed end-to-end as a service.
e.g. Finance & Accounting · Order-to-Cash · Back-office
JPS-iQ Solutions Group
›
BPO
BPO by JPS-iQ · Group-Owned Service
Finance, Controlling and Operations — delivered on your platform, not beside it.
BPO by JPS-iQ is the JPS-iQ Solutions Group's platform-embedded managed service. Finance & Accounting, Controlling & Steering and Operations Back-Office are executed inside your ERP — not in a parallel outsourcer stack. No parallel systems, no data silos, no reconciliation overhead.
A service that runs inside the client's ERP.
BPO by JPS-iQ is not a partner platform. It is a group-owned managed service. Three operating reference points make the frame clear — which systems we work in, which domains we take over and how the service is governed.
NetSuite · Dynamics 365 · BC · Zoho · Xentral
ERP platforms we work inside
Finance · Controlling · Operations
Three service domains
Tech IQ Business Consulting GmbH
Delivery entity of the group
Service principles
Four operating principles that separate real BPO from generic outsourcing.
BPO by JPS-iQ is defined less by what we take over and more by how we run it: operationally, on your platform, under SLAs — and under continuous improvement, not static execution.
Platform-anchored delivery
All work happens inside your ERP and tooling — no parallel systems, no shadow spreadsheets, no reconciliation tax between BPO tools and your numbers.
e.g. NetSuite · Dynamics 365 · Business Central · Zoho · Xentral
Continuous optimization
Steady-state execution is the baseline, not the goal. Every cycle feeds process improvement, automation and cleaner controls — not just more of the same.
e.g. cycle-time reduction · control automation · workflow redesign
Output-oriented ownership
We take accountability, not activity. Engagements are governed by clear SLAs, measurable outputs and explicit ownership boundaries — not by headcount rented by the hour.
e.g. defined SLAs · KPI reporting · clean handover boundaries
Service scope
Three service domains. One platform-embedded delivery model.
The BPO Business Unit runs the three domains closest to the numbers: Finance & Accounting at the core, Controlling & Steering on top, Operations Back-Office around them — all inside the same ERP and the same finance architecture.
Finance & Accounting
Books, close, reporting, accounts receivable, accounts payable, intercompany and statutory compliance — the finance foundation run as a managed service inside your ERP.
Controlling & Steering
Management reporting, KPI discipline, planning, forecasting and board-level steering support — close to the CFO office, close to the operating reality.
Operations Back-Office
Order management, procurement, inventory flow and operational back-office processes — run directly inside the ERP instead of in parallel tools.
What platform-embedded BPO really delivers
No FTE comparison. A straight outcome picture.
The value of BPO by JPS-iQ is not on the timesheet side of the ledger. It shows up where CFOs, management and internal teams trust the numbers again — and where Finance, Controlling and Operations run without friction inside one system. Qualitative, not calculator-driven.
- Reliable close cycles instead of month-end escalations
- One clean number picture — Finance, Controlling and Board on the same truth
- Audit-ready accounting and consolidation inside the ERP — no shadow spreadsheets
- Clear SLA and ownership line instead of diffuse vendor responsibility
- Scalable back-office capacity without building parallel structures
- Continuous process improvement as part of the service — not as an extra project
- Transfer-ready in both directions: back to internal teams or across to other group BUs
Close becomes predictable
Period close that holds without shadow Excel.
Audit cleanliness
Controls, evidence and audit trail that stand up in review.
Service ownership
One accountable line from diagnostic call through steady-state.
Exit capability
Documented transfer model — no lock-in, clean return path.
Month-end unreliable, Finance overstretched, or back-office running in parallel? 30 minutes with a senior BPO architect.
Book a diagnostic call
System of Record · Finance handover
One system. One finance handover. One number truth.
Classical outsourcing often builds a second organization beside yours — with its own tools, its own spreadsheets and its own version of the numbers. We do the opposite. BPO by JPS-iQ runs directly inside the ERP you already operate. The ERP stays the Single Source of Truth — the finance handover to internal teams, audit or board is clean because it comes out of a single system.
- All work happens inside your NetSuite, Dynamics 365, Business Central, Zoho or Xentral instance
- One finance architecture across implementation, operations and reporting
- Natural bridge to the group's platform Business Units — NetSuite, Microsoft, Zoho, Xentral
- Clean finance handover in both directions: operations to BPO, BPO back to internal teams
1 platform
Your ERP is the System of Record — no parallel BPO stack.
3 domains
Finance · Controlling · Operations — run under one service model.
0 silos
No shadow spreadsheets, no reconciliation between BPO and ERP.
∞ continuity
Bridge between implementation, operations and finance handover inside the group.
Why JPS-iQ
Why BPO engagements run differently with us.
Four reasons why CFOs, COOs and managing directors choose BPO by JPS-iQ — instead of a classical outsourcing provider who builds a second organization beside yours.
Platform-embedded, not a parallel organization
We work inside your ERP, not beside it. No BPO tools, no separate accounting systems, no shadow spreadsheets. The ERP stays the Single Source of Truth — and the finance handover stays clean.
Finance depth from the group
BPO by JPS-iQ sits in the same entity that also delivers NetSuite, Microsoft, Zoho and Xentral implementations. Finance architecture, reporting model and operations come from one source — not from three disconnected contract chains.
Output-oriented SLAs, not FTE rental
We don't sell hours and we don't rent out headcount. We deliver defined outputs under measurable SLAs — close timing, reporting deadlines, error rates, cycle times. Outcome ownership, not activity billing.
Transferable, not a permanent dependency
Every engagement is built from day one with a documented transfer model. The work moves back to internal teams when that is the right step — or scales further across the group. No lock-in pricing, no artificial switching cost.
Capabilities
What the service actually covers, across finance, controlling and operations.
A platform-embedded BPO engagement is not a fixed package. It is a defined set of capabilities that can be combined around the client's operating reality — the right scope, the right depth, the right level of ownership.
Every engagement is anchored in the same finance architecture and the same ERP platform. That is what keeps the numbers clean, the reporting consistent and the handover boundaries sharp over time.
- 01
Accounts payable & accounts receivable
Invoice processing, vendor management, customer invoicing, collections and dunning — inside the ERP.
- 02
General ledger, close & reporting
GL operations, monthly and yearly close, statutory reporting and group reporting consistency.
- 03
Intercompany, tax & compliance
Intercompany accounting, VAT and tax filings, statutory compliance across entities and countries.
- 04
Management reporting & KPIs
Board packs, KPI discipline, profitability analysis, segment reporting and CFO-office support.
- 05
Planning & forecasting
Budgeting, rolling forecasts, scenario modeling and operational planning aligned with the ERP.
- ∞
Operations back-office
Order management, procurement, inventory flow and exception handling — executed inside the ERP.
Still in evaluation? We walk through scope, SLA logic and ERP integration honestly — no pitch, no lock-in, with a clear scope boundary.
Book a BPO scoping call
Method
Diagnose. Transition. Operate. Evolve. A disciplined BPO lifecycle.
Every BPO engagement runs through a defined four-step lifecycle. Clear transitions, clear ownership, clear service boundaries — so the work becomes predictable instead of accumulating risk.
01 — Diagnose
Current state & scope sketch
ERP platform, finance architecture, current process ownership and pain points captured. Scope sketch and ownership matrix on a single page.
02 — Transition
Scope, boundaries & handover
Define scope, service boundaries, process ownership, integration points, SLA levels and the first operating cadence. Controlled handover into steady-state.
03 — Operate
Steady-state & reporting
Day-to-day execution of finance, controlling and operations inside the ERP. Management reporting, KPI discipline, escalation path and continuous service quality management.
04 — Evolve
Scale & transfer
Scope extensions, new entities, new capabilities — or controlled transfer back to internal teams when the time is right. No lock-in, clean exit.
Where it pays back
Four sector profiles where a platform-embedded BPO model pays back.
The model fits best where finance discipline, operational volume and ERP complexity meet — and where a clean, architecture-aware service beats a generic outsourcing shop.
Software & SaaS
Subscription and revenue discipline, investor-grade reporting, multi-entity finance and clean close cycles at scale.
Professional Services
Project billing, resource economics, profitability, period recognition and management reporting in delivery-led organizations.
Product & Distribution
Order-to-cash, procure-to-pay, inventory flow and operational back-office depth for product-driven businesses.
International & Multi-Entity
Multi-country finance, statutory coordination, intercompany and consolidation across regions.
Business Unit leadership
BPO led by the operator, not by a sales function.
BPO by JPS-iQ is run out of Tech IQ Business Consulting GmbH — the same entity that operates the OPCON Execution & Enablement Business Unit. The Business Unit is led directly by the group founder, with a dedicated Finance-BPO lead on accounting, close and reporting operations.
Business Unit Lead BPO
Joerg H. Paul Schaefer
Founder · Managing Director · Business Unit Lead BPO
JPS-iQ Solutions Group · Tech IQ Business Consulting GmbH
Real BPO is not a second organization beside your platform. It runs inside the ERP, under clear SLAs, close to the finance architecture and close to the operating reality — and it gets measurably better every cycle. That is the discipline I personally stand behind in every BPO engagement we take on.
Finance BPO Lead
Patricia Ermisch
Finance BPO · Accounting, Close & Reporting Operations
Tech IQ Business Consulting GmbH · JPS-iQ Solutions Group
Finance BPO is not an accountant-for-hire service. It means running books, close and reporting directly inside the client's ERP — with the same discipline an internal finance team would apply, just scalable and multi-entity-capable.
Hard questions
What you want to know before the first conversation.
No marketing gloss. The questions CFOs, COOs and managing directors actually ask before a BPO commitment — and the clear answers on how we work.
What exactly is BPO by JPS-iQ?
BPO by JPS-iQ is the JPS-iQ Solutions Group's own managed service for Finance & Accounting, Controlling & Steering and Operations Back-Office.
The work runs platform-embedded — directly inside the client's ERP (NetSuite, Dynamics 365, Business Central, Zoho, Xentral) and within the existing finance architecture. No parallel systems, no shadow spreadsheets, no second organization beside yours.
Why JPS-iQ for BPO instead of a classical outsourcer?
Because we don't work beside your ERP — we work inside it. A classical BPO provider typically builds a second organization with its own tools, its own spreadsheets and its own version of the numbers. We deliver the service directly in the System of Record.
On top of that, BPO by JPS-iQ is part of a group that also implements the ERP platforms — finance architecture, process logic and operations come from one source, not from three disconnected vendor contracts.
What makes our BPO different from standard outsourcing?
First: platform-embedded — the ERP stays the Single Source of Truth, no reconciliation overhead between a BPO stack and your numbers.
Second: output-oriented SLAs with measurable deliverables instead of headcount rented by the hour.
Third: continuous improvement as part of the service — every cycle feeds process improvement, automation and cleaner controls, rather than cementing steady-state as the end state.
How does a BPO engagement start?
With a 30-minute diagnostic conversation on the current state: ERP platform, finance architecture, current process ownership, pain points. No vendor pitch in the first meeting.
If the fit is there, a transition phase follows with defined scope, clear service boundaries, a process-ownership matrix and an operating cadence. Only then does the service move to steady-state operations — with clear SLAs and a documented transfer option.
What does BPO by JPS-iQ cost?
BPO by JPS-iQ is not a price-list service. Engagements are priced on defined scope, measurable outputs and clear SLA levels — not on hours sold or FTE equivalents.
Actual commercials depend on scope depth, volume, number of entities and ERP complexity. The diagnostic call clarifies the dimensions; the commercial proposal follows the transition scoping phase — not before.
How does BPO fit with our existing ERP?
Your ERP stays the System of Record. We work inside your NetSuite, Dynamics 365, Business Central, Zoho or Xentral instance — not in a parallel BPO tool.
Integration runs through the existing ERP roles, permissions and workflows, complemented by a defined ownership matrix and a reporting model. If you change ERP platforms later, the service travels with you; the finance architecture and process logic stay intact.
Contact · BPO by JPS-iQ
Looking for an outsourcing partner that stays inside your platform instead of building one beside it?
Start with a short scoping conversation. We look at the ERP, the finance architecture and the operating reality — and outline a platform-embedded service that actually fits.